Verified Course

Observability and Sales Plays

Institution:
Sumo Logic
Skills:
Duration:
90 minutes

This course will cover Sumo Observability, App Modernization, Application Observability, and Digital Customer Experience. The course will start with an introduction to observability and its benefits. Then, we will cover the various types of data that can be collected with Sumo Observability, how to collect and query this data, and how to use it to troubleshoot and improve your applications. Next, we will discuss application modernization, including how to migrate legacy applications to the cloud and how to modernize your application architecture. Finally, we will cover digital customer experience, including how to collect and analyze customer data, how to use this data to improve your customer experience, and how to troubleshoot customer issues. Pipeline and Deal Forecast Management with Clari: This section of the course will cover how to effectively manage your pipeline and deals using Clari. You will learn how to forecast your pipeline and deals, and how to use Clari to your advantage. Value-based Sales Methodology: In this section of the course, you will learn about value-based selling. You will learn how to identify the needs of your customers and how to sell them the value of your products and services. Demoing the Sumo Logic Products: In this section of the course, you will learn how to effectively demo the Sumo Logic products. You will learn about the features and benefits of the products, and you will also learn how to demo the products in a way that is engaging and informative. Negotiation Tactics: In this section of the course, you will learn about negotiation tactics. You will learn how to effectively negotiate with customers, and you will also learn about common negotiation mistakes. Presentation Skills: In this section of the course, you will learn about presentation skills. You will learn how to effectively present your products and services, and you will also learn about common presentation mistakes.

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